Terms 2017-01-19T03:12:40+00:00

Pre Paid Blocks- Hourly

Great for trial based work that leads to a retainer, or one time tasks.  No Contracts, pay upfront and recharge when your hours are low. Pre Paid Blocks are paid upfront and are non refundable. They expire 3 months after the date of purchase.

Fixed Projects

Got a one time project? Perhaps you have some special projects that are bigger and may require a longer length of time.  I will provide an itemized outline for your review.

For estimates under $500 the amount will be invoiced and billed in advance, in full.

For estimates exceeding $500  a 50% deposit is required to begin, and then 50% will be due on completion.

Per Day- Hourly

Not really in need of a Va long term but you have one task or several tasks from time to time you would like to get done.

 Monthly Retainers

You are the client that really needs support daily and you are looking to hand over a wide variety of tasks ongoing. You have a set budget and workload to go along with it. Your looking for seasoned blended VA  that can handle it all 24-7.

I can provide you with a retainer, where I will allocate a set number of hours each month to you. For example 20 or 30 hours a month, or we’ll process a set number of tasks for a fixed price amount agreed on an estimate. Invoices are issued in advance each month around the 1st of the month or a specified date, whichever is preferred. There is a deposit required for us to hold on file  with a 100%  deposit of the first months wages. An alternative to the deposit is to have a valid credit card on file with a  50%  deposit of the first months wages. These deposits are non-refundable and can be used towards your last month of work with me.

Any hours or tasks which are worked over and above the monthly retainer will be added on to the following months invoice, and any which are not used, will be deducted from the following months invoice. There is a 6 month commitment for monthly retainers. Late payments past 5 days are charged a late fee of $35.

Express Service

All work is required to be scheduled in to mutually agreed deadlines, however you may occasionally need work done with speed, efficiency and accuracy, meeting tighter than normal deadlines which have not been discussed in advance. Our quick turnaround service guarantees this same quality, but fast! My Express rate is the hourly applicable rate x 2.

You can make significant savings on my express rate by subscribing to our Client Priority  Support.

Client Priority Support

WHY CONSIDER CLIENT PRIORITY SUPPORT?

All of my clients have the exact same quality of service. However time restraints when dealing with multiple businesses, may require  a higher level of service to keep up with the demands of their business.

To service these clients, I am  offering the option to upgrade the level of attention you receive for a monthly management fee. This option has a 3 month commitment.  You will be exempt from the express rate. Standard hourly rates apply only. You will have a direct number in which you may contact me directly. You will also have access to my personal Skype I.D.. You will be given priority when scheduling work in with the team to accommodate you.

This Option Cost $250 per month

Billing & Reports

You will have 24-7 access to your client portal.  I use ZoHo books for my billing and reports. You may access your client portal directly. Through your client portal you will have access to invoices, statements, credit note balance and estimates. Time Log Reports will be emailed to you weekly, biweekly or monthly (client preference).

Payment Processing

I offer several different 3rd party payment processors  as well as electronic funds bank transfer. I use paypal, payoneer,  bill pay, bank wire transfers and electronic funds transfers bank to bank. We  are  able to charge credit cards that are;

  • U.S. businesses | We  can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
  • Australian, Canadian, and European businesses | We can accept Visa, MasterCard, and American Express.

I can keep your card on file and charge this manually or you may pay through your invoice directly. All clients who use this option will need to fill out the Credit Card Authorization Form. There is a standard 4%-5% service charge fee when using some of these payment options per payment transaction. The client portal is accessible via this website “Client Portal”